300 Northern Ave, Boston, MA 02127 | Directions

Privacy Policy

Yankee Lobster Company (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with us online.

By using our website, you agree to the collection and use of information in accordance with this policy.


Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Information submitted through contact forms
  • Email addresses used for newsletter sign-ups or promotions

If applicable to your interaction with our business, we may also use your contact information to send appointment confirmations or reminders.

Non-Personal Information

We may automatically collect non-personal information about your visit, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent on our website
  • Referring website or source


How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and customer service requests
  • Send newsletters, updates, or promotional emails (you may opt out at any time)
  • Provide appointment confirmations or reminders when relevant
  • Improve our website, services, and customer experience
  • Monitor and analyze website traffic and performance


Analytics and Advertising Tracking

We use third-party tools to better understand how visitors use our website and to measure the effectiveness of our marketing efforts.

Website Analytics

Our website uses Google Analytics and Clicky to collect and analyze information about how visitors interact with the site. These tools use cookies and similar technologies to gather usage data, such as pages visited and time spent on the site.

Advertising & PPC Tracking

We use tracking code from advertising platforms such as Google and Meta (Facebook and Instagram) to measure the performance of pay-per-click (PPC) and other digital advertising campaigns. This helps us understand which ads are effective and improve our marketing efforts.

These platforms may use cookies or similar technologies in accordance with their own privacy policies.


Cookies

Cookies are small data files stored on your device that help improve website functionality and user experience. You can choose to disable cookies through your browser settings; however, doing so may affect how certain parts of our website function.


How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.


Sharing of Information

We do not rent, sell, or share your personal information with third parties for marketing purposes.

We may share information with trusted service providers who assist us in operating our website or conducting business, provided they agree to keep this information confidential and use it only for the purposes intended.

Your Choices

You may opt out of receiving promotional emails from us at any time by using the unsubscribe link included in our emails or by contacting us directly.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Yankee Lobster Company
Boston, MA
Email: info@yankeelobstercompany.com
Phone: 617-345-9799